App Privacy & Support
What's Wrong With The Network · Privacy Policy

What's Wrong With The Network Privacy Policy

Effective Date: April 14, 2026

1. Introduction

What's Wrong With The Network is a foreground, instant network diagnosis tool. This policy explains what the current version stores, when it accesses the network, and what choices you have.

2. What we store

3. When the app accesses the network

When the app opens to the home screen, it automatically runs one diagnosis of the current network. You can also run the diagnosis again manually. During a diagnosis, the app may access:

The egress ISP result is used only for the current display and is not used for profiling or advertising.

4. Anonymous analytics

To improve the product experience, this app uses PostHog for anonymous analytics. Events are limited to app launch, screen views, diagnosis start/completion, copying a diagnosis summary, opening settings or the recovery guide, plus coarse diagnosis status, network type, duration, device model, and system version.

Analytics does not include Wi-Fi names, probe addresses, local IP addresses, gateway addresses, ISP names, diagnosis summary text, accounts, advertising identifiers, or personal identity information. You can turn off "Share Anonymous Analytics" in Settings > Privacy. Once disabled, no analytics events will be sent.

5. What we do not do today

6. Permissions and platform capabilities

Local Network permission is used to access a local anchor on your LAN when you are on Wi-Fi. Wi-Fi name access follows Apple's platform boundaries; if iOS does not return a name, the app shows that the name could not be read.

7. Your choices

8. Updates to this policy

If future features add cloud sync, remote logging, support forms, or a broader analytics scope that involves more data leaving the device, we will update this policy and the in-app explanation first. If you have questions, email 331371582@qq.com.